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Frequently Asked Questions
Order
Once your order is dispatched, you will receive an automated confirmation email with a tracking number from ola@olamii.com
If you did not receive this email, please check your junk / spam folder.
Please note: if you place an order over the weekend, we will dispatch on Monday.
Orders from olamii.com are shipped from our studio in Bali, Indonesia.
SHIPPING
Import tax is not included in your Olamii purchase.
Your local tax department will calculate and collect any import taxes payable on your shipment.
If you have questions, we suggest you contact your local tax department, as each country has different regulation and charges.
We offer a complimentary delivery service within the whole of Indonesia.
We offer same-day Bali delivery depending on location.
For online orders, simply add your address in Indonesia as the Shipping address for automatic Free Shipping.
For assistance, please contact us at manager@olamii.com
You can find Olamii Jewellery at lot’s of boutiques around the island at every tourist location.
Please check Our Stocklists (clickable) for more information.
Also, we offer a complimentary concierge service for our Bali customers to try various styles - available in Canggu, Seminyak, Kerobokan areas only.
For assistance, please contact us at manager@olamii.com
Please contact us at manager@olamii.com with your order information and we will be able locate your order